Knowledge Strategy, Organization and Management
Knowledge Erosion: How to Avoid It
I encourage knowledge professionals to continually engage — as directly as possible — with the most pressing strategic challenges facing their client organizations. And I rarely give advice I don’t follow myself. So when I was recently invited by Fisher Yu and his team at MentoringCo to address the issue of the erosion of tacit […]
Introducing Knowledge Resources Management (KRM)
In November 2021 I had the honor and pleasure of addressing the annual KM World conference — a group I had not spoken with in more than two decades. The first part of my talk focused on the ROI of knowledge, which I explore at great length in my latest book The Value of Knowledge […]
Knowledge: To Have and Have Not
The value of knowledge was in the news again this week. Not my book by that name — but (even better) the thing itself. The world’s knowledge haves and have-nots A heroic and near-miraculous push has been made to get Covid vaccines designed, produced, and delivered within one year of the realization that we were in […]
The Speed of Knowledge
When I speak with student groups, which I do as often as possible, I count it as an extra-successful engagement when I’m asked a question I haven’t thought of — and even more so if it’s one for which I need to really think through my answer. The other evening I Zoomed with the students […]
“Knowledge IS the Business”
I had some fun in my newest book exploring the relationship between the phenomenal world — the “real world” of people, things, and events — and the epistemic world — the symbolic world that represents those things virtually. Our virtual world Surrounded as we are by technologies — the internet itself, and soon virtual and augmented […]
The Value of Knowledge – released 20 July 2020
And now, a word from our sponsor. WARNING: unabashed self-promotion dead ahead: Do you want to expand your organization’s “cognitive perimeter”? Decrease your “knowledge-value gaps”? Build an “epistemic wrapper” around your core product? Understand the “value vectors” driving your competitive future? Manage your enterprise “cage of doves”? You may understandably not have these initiatives on […]
Making Knowledge Sustainable
As we enter 2019, the global economy stands at a level of volatility and uncertainty not seen since the Great Recession a decade ago. Trends like rising interest rates, the US-led trade wars, and sales slowdowns are affecting a range of sectors in many global economies at once. The experience of working during a recession […]
Industrial-Strength Knowledge
In my talks with students and work with clients, I often use the terms Enterprise Knowledge (EK) and Enterprise Value (EV) — and, specifically, how the former supports and enables the latter. But what are these? Here, I’ll clarify the basics of EK — knowledge as an enterprise asset or resource. Let’s start at the […]
The God Assumption
When I studied physics in college, the professor would often start a discussion by saying. “Let’s assume for a moment there is no gravity and no friction.” What a cool world that would be! You could just push off, as if in outer space, and end up at your destination across town with no effort. […]
Is Knowledge Dead?
As you know by now, I am keenly interested in — some might say, obsessed with — the fact that value, far from being a static variable, is dynamic — it changes constantly. We must continually test our value model against the possibility that it is no longer optimal for current market needs. My Nietszhe-inspired title refers […]
What is Knowledge Strategy?
As you know if you are a regular visitor here, I serve on the faculty of a graduate program called Information and Knowledge Strategy at Columbia University. It’s exciting, with world-class faculty and talented students — with the added energy that we feel that, together, we are forging a new field of study. But what, exactly, is […]
Columbia IKNS Residency – August 2017
As a faculty member of Columbia University’s Information and Knowledge Strategy (IKNS) program, I have a variety of duties and responsibilities. One of these is to actively participate in the “residencies,” a twice-yearly physical coming together of the students — many of whom live and work outside New York City, and some of whom are […]