Organization and Management

The Hierarchy of Intention

22 Aug 2021  

I’ve been working with a client on the issue of increasing engagement and motivation among knowledge workers. In so doing, I’ve been reconsidering intention — what motivates us, as individuals, to do things — and how does that translate to how we behave in groups and organizations? The masons and the cathedral I love the parable of […]

Organization and Management

Uncertainty + Danger = Fear

17 Mar 2020  

When people are in a crisis, a flow of good information can help them to focus, quiet their nerves, and lead to productive outcomes. Bad information — much more readily available — can increase anxiety and confusion, and quickly becomes unproductively disruptive. The tank crew effect I came across a study years ago — I […]

Organization and Management

What Drives Effectiveness?

1 Oct 2018  

The name Drucker always gets my attention. Peter “the Great” Drucker wrote the only book (Management:  Tasks, Responsibilities, Practices) that I can honestly say changed the course of my life. After reading it I switched from pre-medical studies to management, and the rest is my personal history. When I read things now that Drucker wrote […]

Organization and Management

Seed and Soil

15 Oct 2017  

Siddhartha Mukerjee, the brilliant Columbia oncologist and Pulitzer-winning writer, has struck again. In a recent New Yorker magazine (September 11), his article “The Invasion Equation” describes a striking leap of insight that could transform cancer research. This insight, called “seed and soil,” brings ecological or systems thinking to studies of cancer research — and could […]

Organization and Management

Meetings Will Make You — or Break You

8 Mar 2016  

Most of us work in virtual meetings often, some of us almost exclusively.  People call in using Google Hangouts, Skype, GoToMeeting, WebEx, JoinMe, Free Conference, and so on.  (I’m speaking here of “virtual meetings for the rest of us,” not the high-end meeting rooms costing hundreds of thousands.) The hybrid meeting I’ve been part of […]

Organization and Management

Piercing the Enterprise Bubble

3 Dec 2015  

A few weeks ago I attended a reunion at my alma mater, Yale University.  As they always do, Yale offered up some of its most articulate faculty and administrators to describe the current state of affairs at the University. The array of talent, initiative, and innovation on display was dazzling.  By the end of the […]

Organization and Management

Knowledge is Power — NOT!

12 Aug 2013  

Knowledge is power. All of us know this slogan.  Those of us in the knowledge professions use it when needed as a banner of professional pride and aspiration. It sounds reassuring, and probably had major validity when Francis Bacon coined it nearly 400 years ago during the Enlightenment. The problem is — it simply is not […]

Organization and Management

V.I.T.A.

30 Nov 2008  

In my last post “Our radar has failed”, I offered the view that the current financial crisis is actually more than that—it’s a crisis in the ways we use information to make business decisions.  We’ve obviously come to another “Where do we go from here?” moment. So, where DO we go from here? I’ve identified […]