Organization and Management

The Power of Purpose

6 Feb 2022  

In my recent study of corporate purpose for The Conference Board (TCB), I conclude that, “Purpose is a key element in the corporate narrative—the story a company continually tells to its various constituencies [i.e., stakeholders]. It is, in short, why the company exists. While different organizations have varying ideas of what constitutes Purpose, The Conference […]

Knowledge Strategy

Introducing Knowledge Resources Management (KRM)

19 Jan 2022  

In November 2021 I had the honor and pleasure of addressing the annual KM World conference — a group I had not spoken with in more than two decades. The first part of my talk focused on the ROI of knowledge, which I explore at great length in my latest book The Value of Knowledge […]

Organization and Management

The Hierarchy of Intention

22 Aug 2021  

I’ve been working with a client on the issue of increasing engagement and motivation among knowledge workers. In so doing, I’ve been reconsidering intention — what motivates us, as individuals, to do things — and how does that translate to how we behave in groups and organizations? The masons and the cathedral I love the parable of […]

Knowledge Strategy

Knowledge: To Have and Have Not

13 May 2021  

The value of knowledge was in the news again this week. Not my book by that name — but (even better) the thing itself. The world’s knowledge haves and have-nots A heroic and near-miraculous push has been made to get Covid vaccines designed, produced, and delivered within one year of the realization that we were in […]

Knowledge Strategy

The Speed of Knowledge

6 Apr 2021  

When I speak with student groups, which I do as often as possible, I count it as an extra-successful engagement when I’m asked a question I haven’t thought of — and even more so if it’s one for which I need to really think through my answer. The other evening I Zoomed with the students […]

Analytics and Forecasting

The Year the Earth Stood Still

12 Mar 2021  

“Citizens of earth, we come in peace” Any fan of 1950s sci-fi movies will recognize these immortal words as coming from the alien invader in the pioneering 1951 film The Day the Earth Stood Still. Spoken in perfect English by a well-mannered, handsome alien, these words have become used to the point of cliché in […]

Competitiveness and Innovation

Adaptive Resilience

10 Dec 2020  

At the beginning of the global pandemic, I recommended that organizations undertake value pivots.  I’m gratified to see how many industries are now doing this — with varying levels of success, but, too often, as a matter of survival. Here’s a summary of how various industries are pivoting toward new value models: COMPANY OR SECTOR PRE-PANDEMIC VALUE MODEL […]

Knowledge Strategy

“Knowledge IS the Business”

1 Nov 2020  

I had some fun in my newest book exploring the relationship between the phenomenal world — the “real world” of people, things, and events — and the epistemic world — the symbolic world that represents those things virtually. Our virtual world Surrounded as we are by technologies — the internet itself, and soon virtual and augmented […]

Knowledge Strategy

The Value of Knowledge – released 20 July 2020

13 Jul 2020  

And now, a word from our sponsor.  WARNING: unabashed self-promotion dead ahead: Do you want to expand your organization’s “cognitive perimeter”?  Decrease your “knowledge-value gaps”?  Build an “epistemic wrapper” around your core product? Understand the “value vectors” driving your competitive future?  Manage your enterprise “cage of doves”? You may understandably not have these initiatives on […]

Metrics and Measurement

Predictive Metrics — A Live Case Example

17 Jun 2020  

In speaking with people about the KVC framework, I have come to realize that some people may have misinterpreted it to mean that all data leads inexorably to the production of value. That is regrettably not the case! What the model says is that in order to produce value, the data has to be used […]

Metrics and Measurement

Building Predictive Metrics

20 May 2020  

I recently addressed a community of technology CFOs and CEOs on one of my favorite subjects — metrics, how they work, and how they sometimes don’t. They had some great comments and questions. I thought some of you may be facing similar challenges, so I’ll summarize here. Metrics are essential Metrics are the foundation of […]

Analytics and Forecasting

Now, What?

3 May 2020  

Confused? Overwhelmed?? Can’t see what’s coming next??? Welcome to the human race! None of us can — try as we might. Here are some tips about how to approach this crucial challenge. Scenarios versus forecasts Having made my living for over a decade as a quantitative forecaster, I can tell you that forecasting in times […]