Knowledge Strategy

Whatever Happened to Knowledge Management?

14 Feb 2015  

That was the title of a talk I gave recently to a group of graduate students at the Palmer School of Library and Information Science.  It may have seemed that I was just trying to be provocative — but in fact, I was genuinely interested in finding the answer. I think I now finally have. […]

Analytics and Forecasting

Frameworks and Lenses

15 Jan 2015  

We recently had a discussion at Columbia’s Information and Knowledge Strategy program about consolidating, or at least coordinating, the various analytic frameworks that many of the faculty use in their work and teaching. The consensus seemed to revolve around the idea that there is an optimal number of frameworks — that while too few leaves […]

Analytics and Forecasting

Big Data’s Dirty Little Secret

25 Nov 2014  

In my youth we lived on the corner of a tiny street in suburban Philadelphia called Shepherd’s Lane.  At the other end of the street, less than half a city block away, the sign read Shepards Lane. The discrepancy bothered me at the time (though not enough to compel me to find out which was […]

Knowledge Strategy

Ebola Reveals the “Unwieldy” State of our Medical Records

29 Oct 2014  

In late September 2014 a man showing symptoms of the Ebola virus came into the United States from West Africa, was examined by doctors at a hospital in Dallas — and was then released back into the community.  There he came into contact with other people before finally being readmitted to the hospital, where he […]

Knowledge Strategy

Knowledge Leadership

19 Sep 2014  

I recently had the pleasure of meeting the class of incoming students at Columbia’s Information and Knowledge Strategy program and conducting an introductory learning session with them in tandem with Kate Pugh, the program’s academic director. Take it from the top This master’s degree program is designed in an ingenious way.  Unlike many programs in […]

Knowledge Strategy

Knowledge Strategy Simplified

25 Aug 2014  

I’ve been preparing to help Guy St. Clair teach his course Management and Leadership in the Knowledge Domain. This is part of Columbia University’s exciting new master’s degree program in Information and Knowledge Strategy, which I am pleased and honored to be part of. This for me is a perfect opportunity to link my ideas […]

Knowledge Strategy

Drivin’ That TRAN(E) – What Drives Data Value?

15 Jul 2014  

The opportunities revealed by the Knowledge Value Chain derive mainly from taking data, enriching it, and applying it to support decision making in more innovative and value-enhancing ways. But are there inherent characteristics of certain data that make it more valuable than other data? Absolutely. Five factors come to mind as distinguishing one set of […]

Security and Privacy

“Knowledge” is a National Security Issue

26 Jun 2014  

The headline in today’s Wall Street Journal caught my attention:  “Bringing Jobs Back to the U.S. Is Bruising Task.” The article describes the Reshoring Initiative, a nonprofit group that helps companies return production to the US. 80% of these companies are relatively small, with revenues of $200 million or less. The article describes that a key […]

Knowledge Strategy

Strategic Knowledge – What’s New is Old

13 May 2014  

I take pride in bringing the latest techniques and insights to my clients.  But it turns out the origins of what I do go back at least 2500 years.  I discovered this while reading Lawrence Freedman’s new sprawling history of all manners of strategy, called (fittingly) Strategy:  A History. Professor Freedman traces the modern use […]

Knowledge Strategy

KVC Handbook 4.0 Launches

17 Mar 2014  

We’re pleased to announce the publication of the latest Version (4.0) of our Knowledge Value Chain Handbook.  Here’s an excerpt (with added emphasis) from the Introduction. Knowledge is a fundamental resource of our economic lives. If you were going to enter the business of, say, manufacturing airplanes, you would want to hire people with substantial […]

Competitiveness and Innovation

Up Close and Personal: Our $2.7 Trillion Cottage Industry

17 Feb 2014  

I recently had the experience of intensively studying an industry as a consultant — then subsequently (and unrelatedly) becoming a client of that industry. The industry, as you probably have guessed, is health care.  There are things you learn when you are a patient that you never see when you’re not. (I’ve heard doctors report […]

Competitiveness and Innovation

Calibrating Your Value Model

13 Jan 2014  

The holiday break provides us an ideal time to calibrate and refocus our efforts and build for the year ahead.  Given the dynamic nature of the business environment, I recommend you consider these two simple questions:  If I were starting my enterprise today, what would I be doing different from what I am doing now?  […]